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Asking Eric: My remote team takes hours to respond and I see customer service suffering

Jessica Martinez
Sports Reporter · Sunday, November 8, 2026 at 8:00 PM · 1 min read
Asking Eric: My remote team takes hours to respond and I see customer service suffering — Lancaster Sports news

Dear Eric: I have read a lot about remote work but have never seen anything about the people left in the office. My responsibilities require that I am in the office every day. My direct supervisor is 100 percent remote, and the other supervisors are remote at least half the week.

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